FAQ
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Important - Spyware Prevention


Q: I cannot download the installation file, the installation file is corrupted, or otherwise does not work.
A: Please make sure you are using Internet Explorer 5.5 or higher, or AOL7 or higher. Also disable any download manager/accelerator applications as they are known to interfere with the script-based downloads we use.

Q: How do I receive updates?
A: By default Spyware Nuker will notify you when updates are available. If you choose these will be updated and installed. Alternatively you can modify the Options to automatically download updates or to disable the update nofication completely. You always have the option to check for updates manually via the "Check Now" button in Options.

Q: During the removal process I was asked to reboot, which I've done. However, after the reboot Spyware Nuker scans again but I cannot use my computer as there's no Start menu or task bar. Is this normal?
A: The reboot is necessary to remove some programs that are in use. During the reboot Spyware Nuker has exclusive use of your computer which is why you do not see your Start menu or task bar. Once Spyware Nuker has completed the scan you can simly close Spyware Nuker and your computer will continue it's normal start process and your Start menu and task bar will appear.

Q: How do I know what files to keep? Which to remove?
A: It is recommended that you remove all found spyware/adware. Only exclude files if you are sure they are required to run other software on your computer. Some "free" software will only function if their spyware/adware bundles are installed and running on your PC. Unfortunately we are unable to provide you with specific directions on what may or may not be needed. To protect your computer and software Spyware Nuker automatically backs up all files prior to removal so you can restore them in the future if you find that you need them.

Q: I've scanned, removed, and scanned again. Nothing is found but I am still getting popup ads.
A: If you are still experiencing excessive popups and continued infections please do the following:

  1. UPDATE TO THE CURRENT VERSION OF SPYWARE NUKER
  2. RUN A QUICK SCAN AFTER THE UPDATE
  3. IF THE PROBLEM PERSISTS, RUN A DEEP SCAN
  4. IF THE PROBLEM PERSISTS, RUN A DEEP SCAN WHILE IN SAFE MODE
  5. IF THE PROBLEM PERSISTS, CONTACT TECH SUPPORT
Here are more specific details on how to perform these steps:
  1. UPDATE TO THE CURRENT VERSION OF SPYWARE NUKER
    You can make sure you are running the most current version of Spyware Nuker by checking for an available update. You can check for an available update to Spyware Nuker by connecting to the internet, opening Spyware Nuker, clicking the Advanced Options tab, and then clicking the Check Now button in the Auto-Update Options section. This will force Spyware Nuker to check for the latest update. If this fails simply visit www.nuker.com and click the 'scan now' button and install over the top of your existing installation.
  2. RUN A QUICK SCAN AFTER THE UPDATE
    Open Spyware Nuker and click Scan Now. Let the scan complete, then remove all found infections.
  3. IF THE PROBLEM PERSISTS, RUN A DEEP SCAN
    Open Spyware Nuker, click the Advanced Options tab, click the Scan Depth tab, select Deep Scan, click Save, then click Scan Now. Let the scan complete, then remove all found infections.
  4. IF THE PROBLEM PERSISTS, RUN A DEEP SCAN WHILE IN SAFE MODE
    Reboot your computer and press F8 or CTRL just before any Windows screens appear. This will provide you with a boot menu, choose Safe Mode. Windows will start slower than normal and you will notice your startup programs do not load, which is the desired result of running in Safe Mode. This will assist Spyware Nuker in removing some persistent infections. Open Spyware Nuker, click the Advanced Options tab, click the Scan Depth tab, select Deep Scan, click Save, then click Scan Now. Let the scan complete, then remove all found infections. Then reboot your computer normally.
  5. IF THE PROBLEM PERSISTS, CONTACT TECH SUPPORT
    Please contact tech support http://aseafood.trekblue8.hop.clickbank.net/ for further directions on how to provide us with your log files. This will allow us to review your system and research what is not being fully cleaned and removed from your system.

Q: I cannot register my copy of Spyware Nuker or my registration number is not working (or any other registration related questions).
A: Please make sure you are connected to the internet and that any firewall software is configured to allow Spyware Nuker to connect to the internet. Also make sure you are entering your serial number/registration key as it appears in the email sent to you. Note that you do not enter the dashes.


Q: I've installed your product but I continue to receive popup ads from "Messenger Service"
A: Our product does not block Windows Messaging popups. This is an integral part of your operating system. However, it is easy to diable and is reversible.

If you are on a network please check with your computer support staff before disabling any service so that you do not inadvertently disable a service that your department needs.

For Windows 2000 and XP

  • Go to start and click Run
  • Type services.msc
  • Double-click on Messenger.
  • In the Messenger Properties window, select Stop, then choose Disable as the Startup Type.
  • Click OK.
For Windows 95, 98, and ME
  • Under Control Panel, select Add/Remove.
  • Select Windows Setup.
  • Select System Tools.
  • Click Details.
  • Uncheck WinPopUp.
  • Click OK.
  • Reboot
Q: How do I order Spyware Nuker?
A: Spyware Nuker will automatically prompt you to register the product when you attempt to remove detected spyware/adware components. You can also register the product by starting Spyware Nuker and clicking the About button and then clicking the Register button. If you are having difficulty using these features you can access the order form directly by visiting: http://aseafood.trekblue8.hop.clickbank.net/ Note that some anti-popup utilities will close new windows automatically. You should temporarily disable your anti-popup utilities in order to allow the registration window to open.

Q: Will Spyware Nuker work on a Mac? Linux?
A: Spyware Nuker is currently compatible with Microsoft Windows 98/Me/NT4/2000/XP. There are no plans at this time to create a version compatible with the Mac, Linux, or any other non-Microsoft Operating System.

Q: I have purchased Spyware Nuker and want to install it on my desktop *AND* laptop. How can I do this?
A: A single purchase of Spyware Nuker provides you with a single license key that can be used to register Spyware Nuker on a single computer. If you wish to install Spyware Nuker on more than one computer simultaneously you must purchase a license for each computer. This is how most software licenses are worded and it is illegal to install most retail software on more than one computer. However, not all software physically enforces it's licensing like we do.

Q: How do I uninstall Spyware Nuker?
A: To uninstall Spyware Nuker please do the following:
  • Close Spyware Nuker if it is currently running
  • Uninstall Spyware Nuker from the Control Panel's Add/Remove Programs utility.
  • Or you can manually delete the folder c:\program files\trekblue\spyware nuker\
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Top Blogger: Spiritual Growth: the Spiritual Challenge of Modern Times To grow spiritually in a world defined by power, money, and influence is a Herculean task. Modern conveniences such as electronic equipments, gadgets, and tools as well as entertainment through television, magazines, and the web have predisposed us to confine our attention mostly to physical needs and wants. As a result, our concepts of self-worth and self-meaning are muddled. How can we strike a balance between the material and spiritual aspects of our lives? To grow spiritually is to look inward. Introspection goes beyond recalling the things that happened in a day, week, or month. You need to look closely and reflect on your thoughts, feelings, beliefs, and motivations. Periodically examining your experiences, the decisions you make, the relationships you have, and the things you engage in provide useful insights on your life goals, on the good traits you must sustain and the bad traits you have to discard. Moreover, it gives you clues on how to act, react, and conduct yourself in the midst of any situation. Like any skill, introspection can be learned; all it takes is the courage and willingness to seek the truths that lie within you. Here are some pointers when you introspect: be objective, be forgiving of yourself, and focus on your areas for improvement. To grow spiritually is to develop your potentials. Religion and science have differing views on matters of the human spirit. Religion views people as spiritual beings temporarily living on Earth, while science views the spirit as just one dimension of an individual. Mastery of the self is a recurring theme in both Christian (Western) and Islamic (Eastern) teachings. The needs of the body are recognized but placed under the needs of the spirit. Beliefs, values, morality, rules, experiences, and good works provide the blueprint to ensure the growth of the spiritual being. In Psychology, realizing one’s full potential is to self-actualize. Maslow identified several human needs: physiological, security, belongingness, esteem, cognitive, aesthetic, self-actualization, and self-transcendence. James earlier categorized these needs into three: material, emotional, and spiritual. When you have satisfied the basic physiological and emotional needs, spiritual or existential needs come next. Achieving each need leads to the total development of the individual. Perhaps the difference between these two religions and psychology is the end of self-development: Christianity and Islam see that self-development is a means toward serving God, while psychology view that self-development is an end by itself. To grow spiritually is to search for meaning. Religions that believe in the existence of God such as Christianism, Judaism, and Islam suppose that the purpose of the human life is to serve the Creator of all things. Several theories in psychology propose that we ultimately give meaning to our lives. Whether we believe that life’s meaning is pre-determined or self-directed, to grow in spirit is to realize that we do not merely exist. We do not know the meaning of our lives at birth; but we gain knowledge and wisdom from our interactions with people and from our actions and reactions to the situations we are in. As we discover this meaning, there are certain beliefs and values that we reject and affirm. Our lives have purpose. This purpose puts all our physical, emotional, and intellectual potentials into use; sustains us during trying times; and gives us something to look forward to---a goal to achieve, a destination to reach. A person without purpose or meaning is like a drifting ship at sea. To grow spiritually is to recognize interconnections. Religions stress the concept of our relatedness to all creation, live and inanimate. Thus we call other people “brothers and sisters?even if there are no direct blood relations. Moreover, deity-centered religions such as Christianity and Islam speak of the relationship between humans and a higher being. On the other hand, science expounds on our link to other living things through the evolution theory. This relatedness is clearly seen in the concept of ecology, the interaction between living and non-living things. In psychology, connectedness is a characteristic of self-transcendence, the highest human need according to Maslow. Recognizing your connection to all things makes you more humble and respectful of people, animals, plants, and things in nature. It makes you appreciate everything around you. It moves you to go beyond your comfort zone and reach out to other people, and become stewards of all other things around you. Growth is a process thus to grow in spirit is a day-to-day encounter. We win some, we lose some, but the important thing is that we learn, and from this knowledge, further spiritual growth is made possible.

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